07-06-2020
14:06
- last edited on
09-06-2020
19:41
by
MatthewFitbit
07-06-2020
14:06
- last edited on
09-06-2020
19:41
by
MatthewFitbit
i have two bands charge hr 2 how do i cjhhange from one to another?
07-06-2020 15:44
07-06-2020 15:44
Hi @caz25 what is it you're trying to do - put a new band on your Charge HR or change to a new Fitbit?
The bands on the Charge HR can't be changed and the Charge 2 doesn't fit any other Fitbit pebble.
If you're trying to change from the Charge HR to the Charge 2 - read for setup directions - click this link.
07-06-2020 16:20
07-06-2020 16:20
You cannot have both attached to your account at the same time. What you would have to do is add the 2nd one to your account as a replacment for the first, and do the same procedure each time you want to switch.
To do this, first make sure your current tracker has just synced to get all data from it to the Fitbit database. Then, on phone app, from 'Today' screen, tap profile pic at top left to get to 'Account' page, then tap 'Set up a Device'. Select 'Charge HR' and it will note you already have one connected and ask if this is a replacement; say 'yes' and continue with setup.
Then if you ever want to go back to other tracker, have to do same procedure again.