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i can't turn on my charger 2

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‎07-17-2019 03:27 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-17-2019 03:27 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

how can i turn on my charger? plug in whole night, but there is no result... or, how can i reset or restart with fitbit app

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‎07-18-2019 11:12 - last edited on ‎03-21-2025 09:31 by Fitbit Moderator

‎07-18-2019 11:12 - last edited on ‎03-21-2025 09:31 by Fitbit Moderator

@maribaramidze1, it's great to see that you've visited the Fitbit Community!

Let me help you with your Charge 2 not turning on.  Charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves.

Let me know how it goes.

Alvaro | Community Moderator

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