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iMac last synch Dec 4: Catalina. Downloaded your 10.5 today. No icon at top, How do I synch?

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‎04-04-2020 06:47 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎04-04-2020 06:47 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

iMac: Catalina 10.15.4 came last night. Trying to get Charge 2 to work again.  Downloaded fitbit's IOS 10.5 now and  dashboard tells me to synch. How? Do I need icon at the top or what?  Of course I don't have icon at the top that for a year gave me a pull down menu offering "synch."  If the sun and the moon and the stars aligned it could get it to eventually synch.  Of course I tried restarting my iMac after setting 10.5 up.

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‎04-21-2020 09:50 - last edited on ‎03-14-2025 06:26 by Fitbit Moderator

‎04-21-2020 09:50 - last edited on ‎03-14-2025 06:26 by Fitbit Moderator

@177inthe70s It's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply.

Let me help you with syncing your Charge 2 with your new iMac. The Fitbit Connect software for 10.5 Mac OS is for really old Mac OS versions. Please use the Mac OS Fitbit Connect software labeled as Mac in our setup page. You can follow these instructions to sync your device with your computer. 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎04-21-2020 10:41

In response to AlvaroFitbit

‎04-21-2020 10:41

Bonehead idea.
Get the "Turn on Bluetooth to sync your trackersPlease go to your System Preferences to turn on Bluetooth"




of course the Bluetooth is on, keyboard and mouse are fine. Duh
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