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ios app not giving 7 day summary

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‎02-10-2019 01:06 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎02-10-2019 01:06 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

My partners android app gives her a 7 day summary on the dashboard, as does the online web based dashboard. 

 

I seem to lack this function on my iphone app.

 

Why is it unavailable on the ios version? Is it an oversight, a bug or deliberately ommited for some reason.

 

Please can it be added in an update to be consistent with the web and android dashboards?

 

Many thanks

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3 REPLIES 3

‎02-11-2019 04:22

‎02-11-2019 04:22

@Yodonsen Welcome to the Fitbit Community! I hope you're doing well! Sorry to hear that your can't see your 7 days summary. Could you share a screenshot of your Dashboard on iOS and the one on Android? Also let me know the phone and OS version for each platform.

 

I look forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-12-2019 00:57 - edited ‎02-12-2019 01:08

In response to AlvaroFitbit

‎02-12-2019 00:57 - edited ‎02-12-2019 01:08

Screenshots:

 

img_1362.pngimg_1363.jpg

 

my ios version is the top one (iPhone 5C - iOS10.3.3 14G60), my partner’s android version below (LG Nexus 5 - Android 6.0.1). Both using latest version of the apps obviously.

 

Many thanks

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‎01-02-2020 19:43

In response to Yodonsen

‎01-02-2020 19:43

I just came across this same issue, i am on ios, partners on android. Did we ever get a reason for this?

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