help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

kcharge 2 is not syncing my Fitbit steps and not since last Tuesday. I need help.Help

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-17-2019 10:14 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-17-2019 10:14 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

My Charge 2 is not syncing my Fitbit steps. Have not been able to sync since last Tuesday. I need help to correct this problem. Please

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-17-2019 10:51

‎06-17-2019 10:51

I had to log out and back into the app on my phone for it to sync correctly, this may also work for you, good luck

Best Answer
0 Votes