help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

my charge 2 states email verification required

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-26-2018 14:04 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎06-26-2018 14:04 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

when tried to change email

stated email was being used

what's in fitbit is *******ail.com but should be ******aol.com

how do i correct?

thanks

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎06-26-2018 19:33

‎06-26-2018 19:33

I am having the same issues. So deleted my account and tried again, it worked for a hot couple days then I got the same message again. Confirm your e mail add. Have you got the answer yet? If so can you Please share. Thanks from denise6

Best Answer
0 Votes

‎03-19-2019 15:18

In response to denise6

‎03-19-2019 15:18

Yes same here 1 wrong letter in Fitbit app
But email is actually different now can't set up can't delete
Best Answer
0 Votes