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new fitbit charge hr wont keep a charge for longer then 6 hours

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‎10-31-2019 03:24 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎10-31-2019 03:24 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

Just purchased a fitbit charge hr. Recieved it on Tuesday. Have had to charge it 3 times Tuesday and yesterday. athis am it is at 10% after charging and wearing to bed

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‎10-31-2019 17:52

In response to CCorcoran

‎10-31-2019 17:52

@CCorcoran  keep an eye on it because it may seem new, but places know how to repackage these things to look new. A restart might help for now, but keep checking it. You should see what warranty they are offering, too.

Stepping in the U.S.A. since September 2013. Android 14

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3 REPLIES 3

‎10-31-2019 16:13

‎10-31-2019 16:13

Hi @CCorcoran  have you tried restarting it a few times? It often helps with problems. The Charge HR was retired,so I imagine you don't have a warranty. Was there any warranty from the place you got it?

Stepping in the U.S.A. since September 2013. Android 14

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‎10-31-2019 16:16

In response to Odyssey13

‎10-31-2019 16:16

I did restart it and so far seems to be better. I bought it off amazon. not sure about warranty

 it was new in pkg

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‎10-31-2019 17:52

In response to CCorcoran

‎10-31-2019 17:52

@CCorcoran  keep an eye on it because it may seem new, but places know how to repackage these things to look new. A restart might help for now, but keep checking it. You should see what warranty they are offering, too.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer