help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"Sleep not Tracked" on Charge 3

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-28-2020 23:41 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

‎01-28-2020 23:41 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

Hi, I started using my Charge 3 yesterday and it says sleep not tracked. What am I doing wrong?

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-29-2020 03:01

‎01-29-2020 03:01

Welcome to the Community, @Hannoir.

 

If you are seeing the "Sleep not Tracked" on your Charge 3, our team is aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes