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"!" Shows on my Charge 2 screen

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‎02-25-2019 16:57 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-25-2019 16:57 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

Left my charger 2 Fitbit in a safe for 2 weeks without charge it and now only ! Shows on scene even though it has been charging all night

 

 

Moderator edit: updated subject for clarity

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‎02-26-2019 04:17

‎02-26-2019 04:17

@2catsmum A warm welcome to our Community! Sorry to hear that your tracker is only displaying an exclamation sign. This is normally shown when the tracker doesn't have a charge. Try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves.

 

Let me know how it goes!

Alvaro | Community Moderator

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