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seeing up a used charge 2 with my account

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‎03-25-2019 13:45 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎03-25-2019 13:45 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

hi i recently purchased a secondhand/used fitbit charge 2 tracker and i can't seem to set it up with my account? i have tried turning my bluetooth on and off and restarting the set up/pairing process but nothing seems to be working. what should i do? 

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‎03-25-2019 14:05

‎03-25-2019 14:05

Welcome to the forums!

 

Is there another Fitbit close by? If so move it at least 30 feet away. They interfere with each other

 

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Wendy | CA | Moto G6 Android

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