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setup screen won't go away. Just want to set it up :(

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Just got my second Fitbit (This time the Charge 2) and yet again, just like my original Fitbit, major problems with just the basics of setting it up with my Macbook Pro. Plugged it in, have it charged (I think?), have the bluetooth on, have the app on the computer AND my iPhone, but the screen on the Charge 2 won't change from the scrolling www.fitbit.com/setup no matter what I do.

 

I can feel my heartrate increasing (out of frustration), but I have no device that is working to measure such a thing on my body.

 

😕

Any help out there?

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Choose either tyebphone or the Mac to setup the tracker. Go to the device listing in the app, and choose setup new device. Niw follow tye prompts.

In the Mac open the connect software, then menu, add device.

 

Lets go to Fitbit's extensive Help docs, link found below as "Help".

http://help.fitbit.com/articles/en_US/Help_article/1873/

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bad advice

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Welcome @SunsetRunner I'm not sure which advice your referring to or what the issue is that your experiencing

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