sync fitbit 2 = It has not synced since aug 4 - what can i do to get it syncing again

[sayles1]

It has not synced since aug 4 - what can i do to get it syncing again

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

Note that once you get the syncing issues sorted your data may look a little strange. This is because your fitbit only has enough memory to store up to 7 days of detailed data between syncs. After that it starts to store data at a daily summary level. After 30 days of storing summary data it starts to lose data. So, in your case, some of your data will be summarised.