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the time and date are not right since I restarted my Fitbit

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‎07-25-2019 08:43 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-25-2019 08:43 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

HOW DO I RESET THE TIME AND DATE

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‎07-25-2019 11:27

‎07-25-2019 11:27

Hi @7604 - welcome to the forums. Which phone do you sync to? More importantly, does your phone show the correct time?  If yes, syncing your Charge 2 should reset the time. If it does not, go into the Fitbit app —> Account —> Advanced —> Time Zone. Make sure it is set to Set Automatically. Re-sync. Let us know if this fixes the problem.

 

p.s. Please don’t use ALL CAPS. In the world of e-forums, that is viewed as being rude, which I’m sure is not your intention. 

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