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08-09-2017
06:18
- last edited on
09-09-2020
09:26
by
MatthewFitbit
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08-09-2017
06:18
- last edited on
09-09-2020
09:26
by
MatthewFitbit
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in the explanation of sleep stages, i see this page: https://help.fitbit.com/articles/en_US/Help_article/2163#Benchmark
i like the idea of comparing my statistics to a benchmark, but i can't seem to find the my stats vs benchmark comparison. where do i find it?
thanks
Answered! Go to the Best Answer.
07-12-2018 04:39
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07-12-2018 04:39
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I'm having the same issue. Using the app and everything, but I've only used it one night. How long did it take for your benchmark info to show up?

07-12-2018 17:29
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07-12-2018 17:29
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It should show up with your next sync.

07-13-2018 05:56
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07-13-2018 05:56
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I've synced a couple of times and i'm still not seeing anything. The main reason I wanted to access the benchmark was because it's not recording any sleep stages, everything is listed as no stages. Is there another setting I'm missing? There are a couple of other odd things about the sleep graph too, my screen doesn't really look like what's been posted on the help page, and it likes to duplicate sleep events when I bring a graph to fullscreen.
Hopefully this is enough information to help.

07-13-2018 14:42
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07-13-2018 14:42
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I see that duplication! This may actually be an issue that you should contact customer support for instead of asking for help from the forum. I've always found them to be very helpful.

07-13-2018 17:23
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07-13-2018 17:23
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07-15-2018 08:11
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07-15-2018 08:11
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07-15-2018 09:59
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07-15-2018 09:59
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nothing [pun intended]. LOL

07-28-2018 08:07
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SunsetRunner
07-28-2018 08:07
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I’m unable to find the benchmark for the sleep patters. It is available for all if it’s? Here is what I see. I’ve followed all the advice mentioned in this forum but the only choices I see is to view my info for 1w 1 mo 3 mo and 1 yr. nowhere am I able to access the benchmark.
07-28-2018 23:46
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07-28-2018 23:46
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for the night. If it only tracks awake/restless/asleep, you can't access
the benchmarks. It's only when it recognizes awake/rem/light/deep that you
can see the benchmarks. And the only way I've gotten it to do that is when
I don't turn on sleep mode before going to sleep and instead let it detect
my sleep.
07-29-2018 08:34
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SunsetRunner
07-29-2018 08:34
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I’ve had my Fitbit for years and it has always tracked sleep, restless and awake. Never has it tracked anything else. I also don’t turn on sleep mode when I go to sleep, it’s always on so fitbit detects when I sleep, similarly to what you mentioned in your response. So I guess there’s no solution.

01-01-2019 05:07
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01-01-2019 05:07
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I too prefer the website and find benchmarks so valuable their absence on the website is puzzling.
Not everyone has a smartphone, or good eyes to read small type, or even likes to use the phone. Yes, there are a few!
the link to the suggestion expired, so it's evidently not making enough noise as a suggestion to warrant attention. That's unfortunate!


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