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white lines have appeared on my charge 3

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This morning when i put my Charge 3 FITBIT on charge, white lines appeared. 

Is there a way to get rid of them?

Ive tried resetting my device, change clock faces etc.

 

charge 3 white lines

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Hi, @Daisy_77! Unfortunately, at this point you're going to have to contact Fitbit Support. Make sure you let them know the troubleshooting you have already done.

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