help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

2 accounts on 1 phone

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-30-2019 22:03

‎08-30-2019 22:03

My son is too big for the ace so I got him the InspireHR. I have his account on my phone (he doesn’t have his own phone yet). The problem is my text messages are going to both his and my fitbts. How do I stop him from getting my messages? If I disable his notifications, I can’t send him messages to his Fitbit. Help please!

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-30-2019 22:10 - edited ‎08-30-2019 22:13

‎08-30-2019 22:10 - edited ‎08-30-2019 22:13

You did set it up under his email address correct?

 

You cant have 2 devices on 1 account they have to be different emails

 

They can be on the same phone just need a different email

 

Log out on your accountant then log into his

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
2 REPLIES 2

‎08-30-2019 22:10 - edited ‎08-30-2019 22:13

‎08-30-2019 22:10 - edited ‎08-30-2019 22:13

You did set it up under his email address correct?

 

You cant have 2 devices on 1 account they have to be different emails

 

They can be on the same phone just need a different email

 

Log out on your accountant then log into his

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎08-30-2019 22:17

In response to WendyB

‎08-30-2019 22:17

I set him up on his own email and set him up on his own Fitbit account, but on my phone. I logout of my account and into his...and vice versa. But for some reason my text messages are going to his Fitbit as well as my Fitbit.

Best Answer
0 Votes