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A part of the plastic that holds Inspire HR band on has come off

ANSWERED
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‎04-23-2021 21:31 - last edited on ‎04-24-2021 07:04 by Fitbit Moderator

‎04-23-2021 21:31 - last edited on ‎04-24-2021 07:04 by Fitbit Moderator

A part of the plastic that holds the band on has come off.

 

 

Moderator edit: updated subject for clarity. 

 

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1 BEST ANSWER

Accepted Solutions

‎04-26-2021 12:55

In response to Odyssey13

‎04-26-2021 12:55

@GibsonGirl Nice to see that you're digging into the Fitbit Forums. 

 

Thank you for reporting the issues with your Inspire HR. In this case, it's best if you can try to chat with us online to keep assisting you with your Fitbit. Click here to get connected. 

 

@Odyssey13 I really appreciate your help with this.

 

See you around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

View best answer in original post

Best Answer
4 REPLIES 4

‎04-23-2021 21:44

‎04-23-2021 21:44

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎04-26-2021 00:45

In response to Odyssey13

‎04-26-2021 00:45

I have the same problem, and I can't find a way to contact customer service. I'm in Spain and I don't use Twitter. Is there an email I can use? Thanks.

Best Answer

‎04-26-2021 07:13

In response to GibsonGirl

‎04-26-2021 07:13

Hi @GibsonGirl  I've asked a moderator to stop by to assist you. As far as I know, live chat is the best option as there seems to be no email support at this time. Have you tried that? 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎04-26-2021 12:55

In response to Odyssey13

‎04-26-2021 12:55

@GibsonGirl Nice to see that you're digging into the Fitbit Forums. 

 

Thank you for reporting the issues with your Inspire HR. In this case, it's best if you can try to chat with us online to keep assisting you with your Fitbit. Click here to get connected. 

 

@Odyssey13 I really appreciate your help with this.

 

See you around.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer