09-28-2020 17:52
09-28-2020 17:52
My inspire stopped tracking my sleep March 3rd despite my wearing to bed every night except when charging (took this long for me to care to investivate). It also does not give me an activity reminder when I know it should have/be. Have synced with android, reset, checked for updates, checked settings (sleep is set to sensitive), changed settings and changed them back, nothing is working to correct either issue. I do receive some notifications (ex. silent alarm, email, text, calls and other apps I've opted for notifications from). Purchased last October after Alta just stopped working.
09-28-2020 18:00 - edited 09-28-2020 18:01
09-28-2020 18:00 - edited 09-28-2020 18:01
Forgot to include...auto detection for exercise is not working either. Have verified auto detection durations for exercise types. Exercise activity for past 2 days was not logged and have had to manually enter. Nothing picked up and duration was around an hour (steady pace) and auto detect is set at 15min.
10-02-2020 05:28
10-02-2020 05:28
Contacted support today. They had me clear all user data and reconnect the device to the app. Will wait and see tomorrow if it worked!