Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Activity reminder and sleep tracking not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

My inspire stopped tracking my sleep March 3rd  despite my wearing to bed every night except when charging (took this long for me to care to investivate). It also does not give me an activity reminder when I know it should have/be. Have synced with android, reset, checked for updates, checked settings (sleep is set to sensitive), changed settings and changed them back, nothing is working to correct either issue. I do receive some notifications (ex. silent alarm, email, text, calls and other apps I've opted for notifications from). Purchased last October after Alta just stopped working.

Best Answer
0 Votes
2 REPLIES 2

Forgot to include...auto detection for exercise is not working either. Have verified auto detection durations for exercise types. Exercise activity for past 2 days was not logged and have had to manually enter. Nothing picked up and duration was around an hour (steady pace) and auto detect is set at 15min.

Best Answer
0 Votes

Contacted support today.  They had me clear all user data and reconnect the device to the app.  Will wait and see tomorrow if it worked!

Best Answer
0 Votes