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Allow new inspire 2 to take over synching

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‎05-11-2022 18:03 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

‎05-11-2022 18:03 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

I got a a new inspire 2 as my old one broke with band.  It keeps synching to old one and not new one.  I have tried several things but need direction on what to try to solve this so I can use it. 

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‎05-11-2022 18:16

‎05-11-2022 18:16

Hi @Daphnerae  remove the old Inspire 2 from your account and get it out of range of the new one. Set it up as a replacement device on an existing account. That should do it.

Stepping in the U.S.A. since September 2013. Android 14

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