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App disappears after touching the screen

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Hello, since a couple of days I open the app, it synchronises, but stops when I touch the screen. Iphone just goes to the apps screen. Anyone with the same issue?

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Hello @JosL 

Since the Fitbit app shuts down when you touch the screen I understand you can’t log out of the app. I’d try force shutting the fitbit app by swiping it upward then turn off your iPhone for about 1-2 mins then restart your iPhone and try to open the Fitbit app again to see if the problem persist. 
😉 Hopefully that helps. Let me know how it goes

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Yes, thanx. Works good again now!

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That’s awesome @JosL! 😃 I’m happy I was able to help! Enjoy your day and Happy Stepping!

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