06-04-2022 11:33
06-04-2022 11:33
Hello, since a couple of days I open the app, it synchronises, but stops when I touch the screen. Iphone just goes to the apps screen. Anyone with the same issue?
06-04-2022 19:49
06-04-2022 19:49
Hello @JosL
Since the Fitbit app shuts down when you touch the screen I understand you can’t log out of the app. I’d try force shutting the fitbit app by swiping it upward then turn off your iPhone for about 1-2 mins then restart your iPhone and try to open the Fitbit app again to see if the problem persist.
😉 Hopefully that helps. Let me know how it goes
06-04-2022 22:50
06-04-2022 22:50
Yes, thanx. Works good again now!
06-05-2022 08:46
06-05-2022 08:46
That’s awesome @JosL! 😃 I’m happy I was able to help! Enjoy your day and Happy Stepping!