App not showing map or history of previous runs

[Evvie2]

Run not tracking Not showing map or history of previous runs  Not showing in activities 

Moderator edit: clarified subject.

[ManuFitbit]

Hi @Evvie2. Good to see you participating in the community. 

Thank you for taking the time to share the inquiry regarding the Inspire 2. 

Please, try to follow these steps:

1. Log out from the Fitbit app.
2. Force quit the Fitbit app.
3. Reboot your phone.
4. Make sure your phone is using a strong WiFi connection or mobile data.
5. Open the Fitbit app and log back in.
6. Tap on the exercise tile and check if the map loads correctly this time.

[Evvie2]

Did all of this  if I go into start activity the map comes up then I can choose run or walk but no actual run or walk recorded

If I go way  back to April I can go in and call up the last run on that day and see the actual route with times etc  however several weeks mising. I will go for a run in the next few days to see if it works now 

[MAH23225]

Did not work! June 10 the app stopped providing laps/pace. (inspire 2) has been working well linking distance, GPS, laps. pace till that date. Last issue was related to some Fitbit interface  update. Maybe here as well?