02-25-2020
23:26
- last edited on
02-26-2020
16:04
by
SilviaFitbit
02-25-2020
23:26
- last edited on
02-26-2020
16:04
by
SilviaFitbit
I have reinstalled the app, re-added my Inspire HR and tried every setting I could but my inspire is still telling me that’s it’s synced ‘tomorrow’. It’s throwing out all my sleep data and heart rate exercise data by 12 hours. Appreciate any assistance to fix this please.
Moderator edit: Updated subject for clarity
Best Answer
02-26-2020
16:04
- last edited on
10-07-2025
10:59
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-26-2020
16:04
- last edited on
10-07-2025
10:59
by
MarreFitbit
@jcrofskey Welcome to the Community. Thanks for the troubleshooting tried and the details mentioned.
It's pretty weird that you're receiving this message when you sync your Inspire HR. I would like you to make sure your timezone is properly set in your app.
If it's correct but you're still receiving this message, please provide me with a screenshot of it and let me know the mobile phone you're using.
Keep me posted.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
02-26-2020 17:23 - last edited on 02-26-2020 17:52 by LiliyaFitbit
02-26-2020 17:23 - last edited on 02-26-2020 17:52 by LiliyaFitbit
Thanks for responding. I uninstalled and closed down my iPhone app and then
reinstalled and this finally fixed the problem. Thanks, Jo
--
Moderator edit: personal info removed
02-29-2020 01:11
02-29-2020 01:11
Thanks it’s fixed now
Best Answer
02-29-2020
16:25
- last edited on
10-07-2025
10:59
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-29-2020
16:25
- last edited on
10-07-2025
10:59
by
MarreFitbit
@jcrofskey Thanks for getting back. I'm glad to hear that after you closed down your iPhone app and reinstalled it, it was fixed.
Hope I can continue seeing you around. 😀
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer