08-14-2019
07:44
- last edited on
08-15-2019
11:40
by
AndreaFitbit
08-14-2019
07:44
- last edited on
08-15-2019
11:40
by
AndreaFitbit
Do I have to have screen wake on to see my texts? I have had to turn screen wake off due to the extreme sensitivity and battery drain. Puts me into exercise mode so easily (like when I’m sitting playing cards with friends - very annoying). With screen wake off I get the vibration for a text but when I double tap on screen all that pops up is the clock face and I never see the text contents. Pressing and holding button also doesn’t bring up text content. Hoping there is a solution I can’t seem to find, otherwise this is a very frustrating experience.
Moderator edit: updated subject for clarity.
08-15-2019 12:29
08-15-2019 12:29
Welcome to the Fitbit Community @Laura08. I'll be happy to assist you with your screen wake and notifications inquiry.
Screen wake isn't related with notifications content showing on your device. Please restart your device and when double tapping don't do it on the device directly but do it where the band attaches to the device.
Let me know how it goes.