Battery drain on Inspire 2 since update

[Yomers]

Ever since the last iOS update, my Inspire 2 has drained the battery within 24 hours, where before a full charge used to last over a week. I’ve tried restarting the fitbit, changing the clock face, installed last week’s app update, etc but no improvement. I have to charge it at least once a day so it doesn’t die, especially overnight when it would mess up my sleep data!

I’ve been loving my Fitbit but this having to charge it once or twice a day is very frustrating!

Moderator Edit: Clarified subject

[YojanaFitbit · Accepted solution]

Hello there, @Yomers. Welcome to the Community Forums! Thanks for bringing this to my attention. I've been testing my Inspire 2 and the battery life on my device seems to be better after the firmware update. 

If this started happening just right after the firmware update, I recommend to restart your Inspire 2 once again and wait until the battery gets down to fully charge it again. Wait until you see that your watch is at 20-25% and go for a full charge. 

If the battery of your watches are still draining quickly, please make sure to follow the recommendations provided here: Can I extend my Fitbit device's battery life?.

As a side note, we recommend to charge your Inspire 2 via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

Tips to best charge Fitbit trackers are:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)

If you've done all this, it's best if you can try to chat with us online or give us a call to keep assisting you with more specific steps. Click here to get connected.

Hope this helps.

[Yomers]

Circling back because I found the email. I followed the above recommendations - restarted, cleaned charging port, changed clock face to one that uses less battery. Ever since the battery life has extended from less than 1 day to approx 48 hours consistently which is manageable but not what I thought I was paying for