Battery drains within hours Inspire 2

[AndreaCollier]

My battery  drains within hours of fully charging it…any ideas why?

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @AndreaCollier.

Thank you for sharing all this information about the trouble you've been having with your Inspire 2. 

The battery can last up to 10 days; because battery life is affected by use and other settings, actual results may vary, but the battery shouldn't be draining only after a few hours. Please make sure to follow all the recommendations listed in this article. 

In addition, try to perform a restart following the steps listed here below, this has been useful for other users experiencing something similar: 

1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
2. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
3. Press and hold the button or buttons on your tracker for 5 seconds.
4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

Hope this helps, I'll be around. 

[ShivangiH]

I purchased mine around last year, the battery barely lasts for 4 hours; the major apps have been deactivated too!

[AndreaCollier]

So annoying!I’ve done the reset thing nothing changed…it used to last for
days too.I’ve stopped receiving txts etc through it hoping that might help.
I had mine for Xmas 2021 but for what u pay for these things you’d expect
them to last more than a year 😣

[ShivangiH]

Exactly! Have you tried applying for a replacement since it is still under warranty?

[AndreaCollier]

Sorry I meant Xmas 2020 so no it’s no longer under warranty 😣

[DavideFitbit]

Hi, thank you for your replies and for sharing these updates. I'm sorry to see that you continue to experience the same inconvenience. 

@ShivangiH I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

@AndreaCollier In this case, since you already tried all the steps suggested earlier and you continue to experience the same problem, I recommend that you get in touch with the Customer Support team for further assistance. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected

Thank you for taking the time to share all your feedback and comments about the product. 

See you around. 

[ShivangiH]

I got the replacement bit; thank you!

the battery on this lasts for 10 days and up, let's see how long it stays performing. 

[DavideFitbit]

@ShivangiH That's great news, thank you for sharing this update! 

See you around.