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Battery dying in a few hours

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‎02-14-2020 03:18

‎02-14-2020 03:18

Bought Fitbit only 2 months ago from Amazon and now the battery isn't lasting more than a few hours. Tired resetting it, it's not the actual charger and cleaned the back where the charger connects - none of this helped. I believe it's a fault within the Fitbit itself. Would like a replacement Fitbit.

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‎02-14-2020 08:22

‎02-14-2020 08:22

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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