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Battery life not lasting

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‎09-03-2019 02:37 - last edited on ‎09-03-2019 19:48 by Fitbit Moderator

‎09-03-2019 02:37 - last edited on ‎09-03-2019 19:48 by Fitbit Moderator

Hi, I got inspire in last month. Earlier the battery life was good and was lasting for 3-4 days. But now from last 3-4 days, battery draining problem is happening. I charged Inspire at 11 AM today to 100% and now it came down to 48% in just 4 hrs. I have turned off notifications and back light also. Still no improvement in battery life. Please suggest something.

 

Moderator edit: Subject for clarity 

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4 REPLIES 4

‎09-03-2019 03:43

‎09-03-2019 03:43

Hi @suwarna.91  Try restarting your Inspire several times. If that doesnt help the battery life then please come back here.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-03-2019 11:52

In response to NellyG

‎09-03-2019 11:52

I have tried that but nothing has changed. Still facing the battery issue.

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‎09-03-2019 17:19

In response to suwarna.91

‎09-03-2019 17:19

Thanks for trying. I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-03-2019 19:47

In response to NellyG

‎09-03-2019 19:47

Hello @suwarna.91, I'm happy to assist you with your battery drain concern. Thanks @NellyG for bringing this to my attention.

 

I'd like to let you know that our Customer Support team was contacted on your behalf to receive further assistance directly with them. That said, please keep an eye to your email inbox because they'll be in touch with you soon. In the meantime they contact you, please let me know if you have any additional questions or if I can assist you with anything else.

 

See you around. 

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