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Bike mode not tracking distance

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‎08-06-2019 09:02

‎08-06-2019 09:02

I have the Inspire HR. When I’m in bike mode for exercise it is not tracking distance. It does track time, calories, heart rate while in the mode but no distance. I have my smart phone with gps on me while biking. What’s going on?

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‎08-07-2019 14:08

‎08-07-2019 14:08

Hi @Stephsxs nice to see you here. Welcome to the Community Forums. 

 

Thanks for sharing this information with us. I'd like to know how you're tracking your activities. Please know that if you're using SmartTrack, it will not show the distance on the Fitbit app. Are you connecting your Fitbit device with your phone?

 

I'd advice to use track your activities using the options on your Fitbit Inspire HR. On your Fitbit Inspire HR, you can track specific exercises such as a run, bike, swim, or yoga with the Exercise app. To see real-time stats, capture GPS data and review a post-workout summary on your wrist. For more information, including how to customize the exercise types on your device, see How do I track my workouts with my Fitbit device?

 

I'll be around in case that you need anything else. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎08-07-2019 15:12

‎08-07-2019 15:12

I gave up to initiate tracking of my walk/run from my Inspire HR soon after I have it. When I want to track my exercise, I start my tracking on the Fitbit app on my phone. Not as convenient but I don't need to wait "forever" while my Inspire HR trying to connect to your phone and no surprise when I am done with your exercise.

 

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