Bike rides sync double to my Fitbit Inspire 2

[Tissie90]

My Sunday bike ride is synchronized twice. One is taken from my Strava account and the other is done via my inspire. Normally I only see one activity here, the one which is on my strava

Secondly, as the first activity is taken from strava, it doesn't seem to copy the data 100% correctly as the avg speed is way too low. So, where is that based on?

I tried attaching a screenshot but I received an error.

[Julia_G]

Hi, @Tissie90 it sounds like there’s a glitch with the link between your Fitbit account and your Strava account.  When this happens it isn’t always clear where the issue is coming from.  I would advise temporarily revoking the access of Strava to Fitbit and then re-setting it up again.  Hopefully this will fix the issue.

[ManuFitbit]

Hi @Tissie90. Welcome to the Fitbit community forums.

Thanks for the details regarding the inconvenience with your Inspire 2.

Also, thanks to @Julia_G for this helpful information provided. 

I'd suggest you to visit Strava support page or visiting this article in order to see details that could affect in this inconvenience.

[Tissie90]

Seem the sync of my ride yesterday went successful

[ManuFitbit]

@Tissie90 Thanks for getting back and for your feedback.

I'm glad to know that your last ride was synchronized!

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Have a nice day.