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Black lines on Inspire display

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‎08-07-2021 08:46 - last edited on ‎08-07-2021 16:18 by Fitbit Moderator

‎08-07-2021 08:46 - last edited on ‎08-07-2021 16:18 by Fitbit Moderator

I’ve had my Fitbit Inspire for 18 months and black lines have appeared on the screen. I have tried resetting the device and changing the clock face but neither of these work. Is there anything else I can do to fix the problem? I expect it to last longer than it has.

 

Moderator Edit: Clarified subject

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‎08-07-2021 16:19

‎08-07-2021 16:19

@CarolineH1981 Welcome to the Fitbit Community. I moved your post to this board, in an effort to keep the forums organized. 

 

Thanks for the details mentioned and the troubleshooting performed prior to posting. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Hope this helps. 

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