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Black screen on Inspire HR

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‎12-31-2019 07:47 - last edited on ‎08-27-2020 11:46 by Moderator Alum

‎12-31-2019 07:47 - last edited on ‎08-27-2020 11:46 by Moderator Alum

We got two Fitbit Inspire HRs for Christmas as a gift and one is working while the other won't charge, turn off or on, update.... just a black screen. Is there a way to do a hard re-start? not sure what to do from here. 

 

 


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‎12-31-2019 16:07

‎12-31-2019 16:07

Hi @adiaspeer Oh dear, thatis disappointing. Try restarting it several times. If that doesnt get it turning on then you will need to return it to where it was bought, or if that is not possible, then contact Support 

Restart your tracker  

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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