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Bonding issue message now more frequent-Inspire 2

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‎05-21-2022 12:27 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

‎05-21-2022 12:27 - last edited on ‎12-18-2022 22:22 by Fitbit Moderator

My Lenovo laptop with Windows 10 won't let me sync my Inspire 2. Normally I just get the message and turn bluetooth on and off and delete my device and then reinstall it, but now it won't let me bond no matter what I try.

 

Moderator edit: updated subject for clarity

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‎05-24-2022 18:46

‎05-24-2022 18:46

Welcome to the Fitbit Community, @Gilkeson1.

 

Thanks for trying to resolve the syncing issues you’ve had with your Fitbit Inspire 2 before getting in touch with us.

 

The Inspire 2 wasn't designed to sync with Windows 10 computers. For the best experience, we recommend using the Fitbit app for iPhones and iPads or Android phones.

 

Have a nice day.

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‎09-07-2022 12:01

In response to EdsonFitbit

‎09-07-2022 12:01

I have a Windows 10 laptop, which does sync with my Inspire 2, despite the msg about "Bonding failed. Restart the app to try again." coming up almost every time.  

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