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Bpm on Inspire HR no longer working

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‎05-04-2020 15:37

‎05-04-2020 15:37

I’ve had my Inspire HR for nearly a year. Yesterday it stopped monitoring BPM. This is now greyed out. I have tried resetting and the strap is correctly fitted. 
any advice?

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‎05-04-2020 19:00

‎05-04-2020 19:00

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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