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Brand new Inspire is not syncing to my phone

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‎09-17-2020 08:54 - last edited on ‎09-18-2020 06:07 by Fitbit Moderator

‎09-17-2020 08:54 - last edited on ‎09-18-2020 06:07 by Fitbit Moderator

Brand new inspire bought to replace"inspire not syncing" worked for 2 days and now won't sync is it my phone or inspire? 

 

 

Moderator Edit: Clarified subject

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‎09-17-2020 12:00

‎09-17-2020 12:00

@Phil3110  Sync issues are very common and usually resolve themselves.  If it synced for two days then you know it works.  There are various methods you can try - often giving your fitbit a restart  can help.  You could also try logging out of your app and logging back in again,  Please don’t be tempted to remove your Fitbit from your account as that can create more problems.  If you still can’t sync In a day or two, then please post again.

Sense, Charge 5, Inspire 2; iOS and Android

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