help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Brand new inspire 2 won’t attach to charger

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-11-2022 08:32 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

‎12-11-2022 08:32 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

I just bought this Fitbit for my son straight out of the box brand new but the back won’t attach to the battery charger it came with, the king skinny model (incompatible with Charge 5). 

I do feel a plastic film texture but I don’t know if it’s supposed to be there or not because it doesn’t peel off. Any advice short of returning it?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎12-11-2022 08:54

‎12-11-2022 08:54

Please disregard - issue resolved!

View best answer in original post

Best Answer
2 REPLIES 2

‎12-11-2022 08:54

‎12-11-2022 08:54

Please disregard - issue resolved!

Best Answer

‎12-23-2022 15:19 - edited ‎12-23-2022 15:19

In response to Counting

‎12-23-2022 15:19 - edited ‎12-23-2022 15:19

@Counting , Nice to see you around ! Thank you for your message and update. 

I'm glad to read that everything got sorted out. 

Please visit our discussion forums. There you will find several users who are interested in fitness, healthy eating, or better sleep and share lots of tips. They will be happy to meet you there.

 

See you around

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes