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Brand new inspire hr won’t charge

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‎08-25-2020 22:19 - last edited on ‎08-29-2020 17:13 by Moderator Alum

‎08-25-2020 22:19 - last edited on ‎08-29-2020 17:13 by Moderator Alum

My brand new Inspire HR won’t charge for more than a second after begging plugged in - what should I do?

 

 


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‎08-29-2020 17:12 - edited ‎08-29-2020 17:14

‎08-29-2020 17:12 - edited ‎08-29-2020 17:14

Hello @veena2, welcome back to the Community forums. Sorry for the late response. 

 

Thank you for the information provided regarding your Inspire HR device that is not charging. 

 

If this is related to the battery, please make sure that you've followed the steps provided in this article.

 

If the device is charging, but the screen is completely black, make sure that you've also completed the restart procedure described here. 

 

Please keep me posted on the outcome.

Davide | Italian and English Community Moderator, Fitbit


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