02-13-2021 06:48
02-13-2021 06:48
Bought a new Inspire2 to replace my Flex2 on 2/11. Wore it once in the pool. Fully charged it. Rinsed and cleaned it. Yesterday at 15:08 it stopped syncing. The green HR light was on all day but wouldn't respond to touch. Then the light went out. Attached it to the charger when i came home from work this morning. No response. Hold the side buttons while charging. No response. Try multiple charging ports. No response.
Brand new fitbit lasted 2 days. RIP Inspire2 DOD 2/13
02-13-2021 09:54
02-13-2021 09:54
Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
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