Brightness on Inspire 2 display

[Zaxanoid]

Brightness is a real issue. Can never see the time outside. Dim screen is off, do not disturb off and I have tried a few different faces.

is this really the best this can do?

Moderator edit: subject updated for clarity

[suesue2020]

It’s SO bad -unusable for me. It’s sitting in a drawer :/--
Sent from Gmail Mobile

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @Zaxanoid @suesue2020.   

Thank you for sharing all this information about the issue you're experiencing with your Inspire 2.  

If you already checked the Do Not Disturb Mode or Sleep Mode features are turned off and you already tried the restart procedure and you continue to experience the same problem, I do recommend that you get in touch with the Customer Support team so they can let you know how to proceed. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Thanks again for taking the time to share your feedback and comments about this. The team continues to work to improve the quality of products and services. 

[ashpur]

I completely agree!! What is the point of a watch if you can’t see the time even. 

[DavideFitbit]

Welcome to the Community forums, @ashpur, and thank you for sharing your feedback about this.  

[Mia2014]

This is mu second Fitbit. When it dies, I will not replace it due to the inability to see the clock face when outdoors. This seems like a problem others are having and y’all have no answer. 

[DavideFitbit]

Welcome to the Fitbit Community forums, @Mia2014.

Thanks for confirming that you've been having a similar experience with your Inspire 2. 

Could you please provide a few more details? Let me know if you're only having trouble to see the display when you're outdoors or if it's happening all the time. In the meantime, please try the following

• Make sure the Do Not Disturb Mode and Sleep Mode features are turned off. 
• Try the restart procedure.
• Make sure the Dim screen options is turned off on the device's settings. 

I'll be around.  

[Kanobi]

How do I change the brightness.  Cannot see it outside 

[SunsetRunner]

Limitation of the dot matrix styled display really and subjective as heck.

Finite details like small Arial font styles will be lost in the bright sun (especially the gray tones).
Best work around I've come up with is choosing the "Pixels" watch face from the Inspire 2's watch gallery.

I'm sure the engineers could make it brighter to see in the sun but it would most certainly come at the cost of screen/battery life being cut in half.

There are bigger brighter trackers out there but I think the Inspire line has it's niche with not having to be charged every 2-3 days.

Atleast that's my take on it.

Cheers,

[Mia2014]

If I cannot see the display while wearing the Inspire 2 in outside light, where visibility is most important, then extended battery life is a moot point. I love the Inspire 2 size and features. I just wish I could see the time and number of steps before I have to go inside.

Sent from my iPhone

[DavideFitbit]

Hi everyone, and welcome to the new users in the Community. 

Thank you for your inquiries and for taking the time to share all your feedback. 

If you haven't done so already, I would recommend that you also vote for this idea posted in the Feature Suggestion board of the Community, since this section is regularly monitored by the team of developers: Brightness control Inspire 2. 

This is always helpful for the team of developers to continue to track popularity and demand over time. 

Thanks again for all the comments and feedback that you've provided so far. 

[Squantum]

I agree. It's impossible to see.

[DavideFitbit]

@Squantum Thanks for sharing that you've been having trouble to read the display as well. 

Could you please confirm if you already tried all the steps mentioned here earlier? 

I'll be around. 

[Mia2014]

I did all of the steps. Still cannot see the face unless I am inside. The darker the room, the better the screen. I would think this is an engineering flaw as so many others have this problem. I guarantee more people have the issue, but have not contacted Fitbit. I want a new watch with pedometer for Christmas. I love the size of my Inspire 2 and don’t want this huge clunker of a face like Vera’s. Although I have found people online saying they have issues with the brightness of Vera too. Sorry we could not resolve my issue. I will use this one (my second Inspire) until it dies. Then I hope Fitbit remedies this issue.

Sent from my iPhone

[Squantum]

Yes. I’ve done those things. Those are the settings. It’s always been this way. 

My spouse has a regular Inspire and it’s far brighter and easier to read. Dramatically so. Sad to see the Inspire 2 is worse in this regard. 

[DavideFitbit]

@Mia2014 @Squantum Thanks for sharing your feedback about the brightness of the Inspire 2 display. 

The team of developers continues to work to improve the quality of products and services and your feedback is an important part of that process.