Broken plastic piece that holds the Inspire HR band

[liz_09]

Ive only had my fitbit for almost 3 months and the plastic where the wristband pin goes broke. Can it be fixed or do i need to buy a new one?  

I saw someine posted the same thing but i didnt see an answer that can help me 

Moderator edit: subject for clarity 

[Odyssey13]

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
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INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

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[liz_09]

Thank you! Ill give them a call then.