Broken plastic piece that holds watch band. I need to have it replaced or fixed

[Deepeace]

How do I have my Fitbit worked on or replaced. The plastic piece that holds the strap on my Fitbit has broken off and there is no way to attach the band. I have emailed and not received 

any answer back.. 

[Odyssey13]

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help. If you email, please know that each subsequent email will put you at the bottom of the queue, which will cause you to wait longer.

USA: call (877) 623-4997 
UK: call 0800 069 8505
INDIA: call 000 800 050 1057  

IRELAND: call 01 691 7502 (country prefix: +353)
If you prefer an online chat or email, then click for contact options
https://help.fitbit.com/?cu=1

[Deepeace]

I have tried calling several times.Operator says, Unable to complete call

Sent from my iPhone

[Odyssey13]

@Deepeace  customer support is not on the forums. You will need to contact them in one of the ways I posted. They will not call you. Please edit your post to remove your phone number - this is a public forum and anyone can see it.

[Deepeace]

How do I remove it?

[Odyssey13]

Upper right of your post are three little dots, pull down and select "edit" and then remove the number and click to post.

[Deepeace]

Thank you! Exasperated!!