Calendar thinks it’s 2070

[Molpet]

My calendar thinks it’s July of 2070 and my exercise for the day is cutting off on the right hand side so it says I’ve only burned 38 calories. I’ve tried restarting my inspire hr and restarting my phone but neither worked. 

[nom_23485]

Mine also thinks it’s 1985 my year of birth. I’d also love to know why it’s doing this??

[NicNac59]

Yes mine thinks it’s 1972! Having same problems with data re calories and heart rate too. 

[Oneblackdoodle]

My calendar just started opening to 1971.  It used to work fine, this just started in the last week or so and is a real pain as I have to swipe for quite awhile to get into 2021.

[AnnDavies]

I am having similar issues. Anyone found a fix? 

[Moseley50]

Exactly the same issue for a week or two now. Anyone know how to fix? 😞

[NicNac59]

Hi I still haven’t been able to change this unfortunately. I can’t see how we get the Fitbit admin to look at this issue for us - anyone any ideas? I’ll keep looking in the meantime. 

[NicNac59]

@FitbitCommunityWe would really welcome some advice on how to fix this please!

[Moseley50]

Thanks NicNac59!

[NicNac59]

Hi just to let you know that I contacted the admin and they advised the following. It has worked for me:

1. Log out from the app.
2. Force quit the app.
3. Update your current app: https://help.fitbit.com/articles/en_US/Help_article/2435.htm#update.
4. Reboot phone.
5. Relaunch app then log back in.
6. Sync your Fitbit: https://help.fitbit.com/articles/en_US/Help_article/1877.htm.

This should resolve the issue.

[Moseley50]

Thank so much, it did sort itself out with the app update! Brilliant:)

Tracey

Sent from my iPhone

[Oneblackdoodle]

Thank you, this worked!   My app was up to date but following all those steps worked.