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Calories In vs Out are not showing accurate information

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‎08-13-2019 13:36 - last edited on ‎08-14-2019 15:46 by Fitbit Moderator

‎08-13-2019 13:36 - last edited on ‎08-14-2019 15:46 by Fitbit Moderator

My weight goal in Fitbit is to maintain and my calories in on Wednesday were 2044 and out was 2537 yet the Food section says I'm "over" with -139 calories left -- how can that be? 

 

Another example: 20th April my calories in were 2249 and out was 2782 and again I was over (-344 calories left?!) 

 

Am I misunderstanding how it's calculated? 

 

Moderator edit: updated subject for clarity

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‎08-14-2019 15:44

‎08-14-2019 15:44

Welcome to the Fitbit Community @Lbm90.

 

I'm sorry to hear that your calories in vs out are not showing your information properly. Thank you for the information provided. I would recommend making sure that you have the latest version of the Fitbit app which can be downloaded from this site. If it is up to date, please follow the next steps:

 

- Log out from the app

- Reboot your phone

- Log back in

 

Whether you are still experiencing the same issue, please check out if your information is the same on the online Dashboard at fitbit.com.

 

Please let me know if you have any question.

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