06-17-2024 19:15 - edited 06-17-2024 19:18
06-17-2024 19:15 - edited 06-17-2024 19:18
I foolishly trusted Fitbit/Google to look after my Family Group (>10 years). Now I am locked out from Family Group, getting no weekly stats. Because other members have not moved to Google. and have no wish or intention to move to Google. I was NOT WARNED of this DISASTER.
Can I abandon this horrific Google account, and start Fitbit as a new member. Re-enroll in our Family Group. ? Without my Family Group stats, I lose half my pleasure and trust in Fitbit. Google is a BULLY
06-18-2024 04:25
06-18-2024 04:25
@scottishagate I'm sorry, but you can't create a new Fitbit account.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-18-2024 08:04
06-18-2024 08:04
06-19-2024 10:02
06-19-2024 10:02
@scottishagate It might surprise you that Fitbit bought some other companies just to get proprietary information. These happened long before Google bought Fitbit. Fitbit bought the Pebble fitness tracker, just to get the pebble design. Coach used to be a freestanding platform and Fitbit bought that, too.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-19-2024 10:12
06-19-2024 10:12
06-21-2024 04:13
06-21-2024 04:13
If I give my Fitbit to a friend, could they join Fitbit or be forced to use a Google account?
06-21-2024 04:16
06-21-2024 04:16
@scottishagate All new users must have a Google account.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-21-2024
04:37
- last edited on
06-26-2024
06:31
by
ManuFitbit
06-21-2024
04:37
- last edited on
06-26-2024
06:31
by
ManuFitbit
Thanks for the info. So my Fitbit is almost useless to me now, I'm permanently locked out of our Family Group.
SO what is the point of your answer advising me to consult Fitbit Help. There is no help for this. Thanks and Goodbye
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Thanks for clarification.