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Can I have 2 of the same Inspire devices synced to my phone?

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‎12-07-2022 19:15 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

‎12-07-2022 19:15 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

I have 2 separate Inspire 2 devices for myself and another family member and I can only get one of them to sync to my phone.  When I try to add the 2nd one, the app only gives me the option to delete the one I already have. 

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‎12-07-2022 19:37

‎12-07-2022 19:37

Hi @anfox2014  your family member will need their own email address/account to use your phone to set up and sync. You can share the phone, but you can't share the account. All you need to do is log out of your account and then log in with your family member's email address and set it up as a new account and new device. See if that gets you both going.

Stepping in the U.S.A. since September 2013. Android 14

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‎12-07-2022 19:38

‎12-07-2022 19:38

Other than much older devices, only one device per account at a time.

From Can I use more than one Fitbit device with the same account? 

 

JohnnyRow_0-1670470706218.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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