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Can't accept Fitbit friends requests

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‎09-03-2020 07:19 - last edited on ‎10-30-2020 15:40 by Fitbit Moderator

‎09-03-2020 07:19 - last edited on ‎10-30-2020 15:40 by Fitbit Moderator

So I tried to add a friend last night, she sent me a request, but when I opened it, it gave me the option of "send friend request" and NOT "add friend". So I hit "send" and then she said she got the same thing back from me, but when she clicked on "send friend request" the second time, it gave her an error message, and now it's claiming we're friends when we try again, but we can't find each other on our friends wall.

Any way to fix?

 

Moderator Edit: Clarified subject

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‎12-14-2020 10:28 - last edited on ‎05-12-2025 05:47 by Fitbit Moderator

‎12-14-2020 10:28 - last edited on ‎05-12-2025 05:47 by Fitbit Moderator

Welcome to the Community, @AJayHalifax.

I would like to know if you keep having problems with your friends requests? Are you making sure that your Fitbit app is updated? A screenshot of the error you are seeing would be great.

I hope to hear from you soon.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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