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Can't access anything on dashboard or sync workout

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‎10-15-2020 17:59 - last edited on ‎10-16-2020 15:46 by

‎10-15-2020 17:59 - last edited on ‎10-16-2020 15:46 by

Can’t access anything on my dashboard. 

 

 

Moderator edit: subject for clarity 

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‎10-16-2020 15:44

‎10-16-2020 15:44

Welcome to the Fitbit Community, @AnvilZ.

 

I am sorry to hear you can't access anything on your dashboard or sync your workout. I am here to help. I recommend doing the following:

 

  1. Log out from the Fitbit app.
  2. Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
  3. Force quit the Fitbit app.
  4. Reboot your phone.
  5. Open the Fitbit app and log back in to your account.

If the issue persists, try uninstalling and reinstalling the Fitbit app. For complete troubleshooting steps to resolve the syncing issue, see Why won't my Fitbit device sync?

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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