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Can't get my iPhone XR Bluetooth to pair with my new Fitbit Inspire

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‎04-19-2019 19:01 - last edited on ‎04-20-2019 09:30 by Fitbit Moderator

‎04-19-2019 19:01 - last edited on ‎04-20-2019 09:30 by Fitbit Moderator

I have turned bluetooth on my phone on and off multiple times. I have restarted my phone. I have deleted and re-downloaded the Fitbit app on my phone. I have signed out and back in to my Fitbit account. They still won't talk to each other. What to do?

 

 

Moderator edit: format. 

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‎04-20-2019 09:35

‎04-20-2019 09:35

Welcome to the Fitbit Community @LauraSpencer. I´ll be glad to assist you with the connection between your Fitbit and your iPhone XR. Thank you for mentioning all the steps you have followed in order to resolve this situation.

 

Please follow the advise from help article Why won't my Fitbit device sync?

 

Let me know how it goes. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎08-28-2019 03:18

‎08-28-2019 03:18

Cant get my Fitbit inspire HR to pair with iphone bluetooth

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‎10-06-2020 23:21

In response to chezzakil

‎10-06-2020 23:21

I got a iPhone XR it won’t pair my inspire Fitbit to the iPhone 

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