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Can't login to Fitbit app

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‎10-30-2022 10:21 - last edited on ‎12-18-2022 21:01 by Fitbit Moderator

‎10-30-2022 10:21 - last edited on ‎12-18-2022 21:01 by Fitbit Moderator

My Fitbit app wont let me login. I've tried unistalling and reinstalling the app. I've changed the password. Even tried making another account but with a different email but to no avail. I don't have VPN or anything like that, that would maybe breach it. Any suggestions please 🙏 

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3 REPLIES 3

‎10-30-2022 12:36

‎10-30-2022 12:36

I've call support 4 times no help

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‎10-31-2022 05:28

‎10-31-2022 05:28

Hi @Liamcd85 I'd suggest  you contact Fitbit Support  . They should be able to help you sort it out.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎11-03-2022 18:53 - last edited on ‎06-30-2024 03:45 by Fitbit Moderator

In response to NellyG

‎11-03-2022 18:53 - last edited on ‎06-30-2024 03:45 by Fitbit Moderator

@NellyG , Thank you for your help!

@Liamcd85  A warm welcome to the Community! Thank you for your report. 

Do you receive an error message?
What mobile device are you using and what's the OS version?
Did you tried with wifi or mobile data?

See you around.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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