Can't pause or stop exercises on my Inspire 2

[neoseb]

I've had my Inspire 2 for almost a year now and today I encountered this problem for the first time. I can't get the exercise mode to pause/stop. When I pinch the sides it just buzzes but doesn't give me to option to pause it. When I hold the sides longer I get to the quick settings, but that's no use. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @neoseb. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2.

Please restart your Inspire 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

[neoseb]

The first trick solved the problem! Thank you ☺️

[MarreFitbit]

@neoseb You're very welcome. I'm glad to hear you are back on track. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.