Can't scroll through apps on my Inspire HR

[Leannbub34]

I put my inspire hr on charge and since putting it back on my wrist I can't scroll through my apps anymore! Why is this?? I used to be able to go into exercise, notifications, stopwatch etc etc but it's not showing these anymore... I can just see the time. Can anyone help? Many thanks

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Leannbub34.

Thanks for the details shared in your post. I understand how you are feeling and recommend restarting your tracker: How do I restart my Fitbit device? 

Hope this gets you back on track. 

[Leannbub34]

I've done this already but no luck.. I've just been chatting to two people on the customer service help messaging thing and have done a few trouble shooting things but still no difference 😭

[LiliyaFitbit]

Thank you for your reply, @Leannbub34.

I appreciate your efforts and the additional details. I understand how you are feeling about this situation. Since you've been working with our Support team, please continue working with them since they have already all the details and special tools to continue assisting you. I know they will be glad to help you out and provide a solution. 

See you around.

[nbrokar]

I have had the same issue for two days.  I cannot swipe through anything on my Inspire HR.  I have tried to reset it, and that has not helped.  Any other ideas on how to fix the issue?

[LiliyaFitbit]

Welcome to the Fitbit Community, @nbrokar.

Thank you for joining the thread and sharing that you're experiencing the same issue with your device. I appreciate your troubleshooting efforts and recommend getting in touch with our Support team so they can evaluate your tracker's behavior and help you with this matter. Click here to get connected with them via chat or phone.

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app? 

See you around.